Ongoing Support

We are here to support your business, not just in the short-term, but following your certification and into the future.

Maintenance Service – Internal Audits

While implementing your management system, our Consultant will guide you in the new operations that you may not have previously been doing—e.g. internal audits. However, if you still feel you want that added security of knowing that a team of consultants is a phone call away, our ongoing maintenance service may be for you.

Our ongoing service, or maintenance as we call it, is a service whereby you are only a phone call away from professional advice and support. The Consultant you have been working with will then carry out all of your internal audits and chair your management review meeting. Your Consultant will be available to answer any queries you have, update you on the latest requirements and help extend your scope of activities should this be required.

Our maintenance programme is over 12 months, so you are not tied into any long-term contract if you decide it is not for you after the first year.

We are increasingly taking on the maintenance of management systems that have either been written in-house or by other consultants.

Many companies find it much more cost-effective to outsource this vital aspect of certification. If you are perhaps not happy with your current Consultant or would like an outside resource, please give us a call. We would be delighted to discuss the services we can provide.

Why use our Maintenance Service?

A key reason why many companies take up this option is our continued guarantee of success. We guarantee that you will still conform to the ever-changing standards through your surveillance and future external audits. We know you have invested a lot of money and resource in becoming approved through your chosen certification body. The cost of failing future audits could far outweigh the cost of continuing support from Global QA Consultants.

Contact us for further information on this service.